Helpdesk with HelpSpot
For the last several years I’ve been using RT: Request Tracker by Best Practical for help desk ticket tracking. It’s not a bad piece of a software, and V4 was a fair step forward… but you get what you...
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Geckoboard in Action One of the cool tech toys I’ve been introduced to at my job is called Geckoboard. It’s a nice slick website that allows you (or your company) to have a custom web-based dashboard...
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